Last updated 29-04-2018

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only.

Please see below for more information on our return policy.

Returns

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new, undamaged and unused condition, with all original tags and labels attached.

Return process

To return an item, place the item securely in its original packaging and mail your return.

Please contact us to receive the return address: info@flowercolors.nl

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. We are not responsible for any lost or damage during the return shipping.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return.

Refunds may take 1-2 billing cycles to appear on your credit card statement, or your banc account. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

Sale or discounted items are FINAL SALE and cannot be returned. The item must be in unused, undamaged and in original package.

Questions

If you have any questions concerning our return policy, please contact us at: info@flowercolors.nl